Frequently asked questions
Here are a few questions, we've received so far from our storytellers.
We offer a range of pricing packages to meet the needs of users at different levels of experience and expertise. Our Basic Package is free, and includes access to a curated library of story prompts, a customizable dashboard, video tutorials and how-to guides, email newsletters and notifications, and access to a community forum or chat group. We also offer more advanced packages with additional features and benefits at different price points.
We're constantly working to improve and expand our offerings, and we may introduce an upgrade feature in the future. In the meantime, we encourage users to sign up for the package that best meets their needs and goals, whether that's the Novice Package or the Pro Package.
We accept a variety of payment methods, including major credit cards, PayPal, and bank transfers. To learn more about the payment options available to you, please visit our pricing page or contact our customer support team.
If you cancel your subscription on Story Genius, your account will be downgraded to the Basic Package, which is free to use. You will still have access to a curated library of story prompts, a customizable dashboard, video tutorials and how-to guides, email newsletters and notifications, and access to a community forum or chat group. However, you may lose access to some of the more advanced features and benefits available in our paid packages.